Implant FAQ

Do you produce Implant for the operation?

  • No, we do not produce implant but we are handle and manage the purchase and supply of implant from the supplier to the entire patient at UKM Medical Centre and UKM Specialist Centre including of the billing and payment.

How do I pay for the Implant?

  • You may pay with cash, credit card, debit card or guarantee letter and insurance.

What if I cannot afford my Implant bill?

  • You may have to apply for fund from any welfare or organizations such as Jabatan Kerja Sosial, Jabatan Perkhidmatan Awam, etc.

When do I have to apply for the fund?

  • The approval for the fund must be received before the operation is scheduled. We cannot proceed for operation without the approval/guarantee letter for the fund.

What if my Implant bill is exceeds the approval fund amount?

  • The excess bill must be borne by the patient. Prior to operation, the patient/next of kin will be asked to sign a letter of undertaking for the implant payment. A legal action may be taken against you should there be no payment received.

Can I use my Kumpulan Wang Simpanan Pekerja (KWSP/EFP) account to pay for the Implant bill?

  • Yes, you may use the fund from Account 2. (Please refer to the term and condition set by the KWSP/EPF). We could only proceed with the operation upon receiving the KWSP's notification letter.

Is the operation open 24 hours?

  • Our operation hours is from 8.00 am to 5.00 pm on weekdays and closed on weekends.